Activate new computer salesforce

You will be asked to change your password and provide a security question and answer. Provide your username and password. An email will be sent with a link to a page where you will answer your security question. Once you've successfully answered your security question, you will be prompted to provide a new password. Accessing Salesforce at Home or From a New Computer When you are accessing the CRM from a computer that you have not previously logged into your Salesforce org from, you will be required to go through an activation process.

When you attempt to login, you will be prompted to Request an Activation Email to be sent to your email address associated with your account.

I've whitelisted that IP under "Network Access". But any ideas? I ended up submitting a case because the user was still experiencing the issue. Here is the response from the agent. Please be aware, with the Spring release, there has been an update with how Salesforce verifies user identity. To find out more tips for success, and to ask answers from the very experts who shared these tips, get on the Success Community today. Enable Chatter! Allow collapse sidebar.

Gillian is a Principal Admin Evangelist at Salesforce. Since joining Salesforce in , Gillian's worked in a number of roles that help Salesforce Administrators better understand and use the Salesforce platform.

She is passionate about empowering, inspiring, and enabling Salesforce Admins to transform their companies, careers, and communities.

She loves the Salesforce community, her hometown of San Francisco, and is part mermaid. AwesomeAdmins come in all kinds of flavors and each one of you brings unique skills sets to the table, some skills you may not even know you possess.

Curious Astro Your appetite for learning cannot be quenched. Since then, the Einstein Platform has grown exponentially. Today, it powers more than billion predictions per day for companies of all sizes across the […]. With the Salesforce low-code platform, AwesomeAdmins can leverage a variety of app development, automation, and artificial intelligence AI tools to build digital experiences across any device. These tools enable you to click to build apps and workflows fast.

Lastly, you could simply ensure that your users are not clearing their browsing data, or that the browsers are not clearing the data upon browser close.

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