Obviously, the owner of SME cannot afford this approach due to its adverse affect on their resource availability. SME businesses must be presented with TQM approach which is attractive to them in as sense it must not promise to improve or change the everything, or to solve every problem but help them to be better in short span of time with long term sustainability.
Also, the use of information systems IS and technologies to support TQM is an emerging area for further research. Finally, it is necessary to investigate the behavioral and cultural issues that can influence the applicability of TQM.
References Atkinson, J. Employment, the Small Firm and Labor Market. London: Routledge. Berry, T. Managing the Total Quality Transformation. New York: McGraw-Hill. Bryttling, T. Dahlgaard, J.
Fundamentals of Total Quality Management. London: Chapman and Hall. Escrig, A. TQM as a competitive factor: a theoretical and empirical analysis.
Facilitating the use of Statistical Methods in Small and Medium size enterprises. Processeding of EOQ, Vol. Goetsch, D. Introduction to quality: Quality, Productivity, Competitiveness 2nd ed. London: Macmillan. Goh, P. The implementation of total quality management in small- and medium sized manufacturing companies. TQM Magazine, 6 2 , Kyoto Bulletin of Islamic Area Studies, 2 1 , Huang, X. An analysis and classification of problems in small business.
International Small Business Journal, 18 1 , The performance and competitive advantage of small firms: a management perspective. International Small Business Journal, 15 2 , Factors associated with formal networking in regional small business: some findings from a study of Swedish SMEs. Journal of Small Business and Enterprise Development, 11 1 , The implementation of re-engineering in SMEs: a grounded study. International Small Business Journal, 18 4 , International Journal of Quality and Reliability Management, 14 2 , Can total quality management make small firms competitive?.
Total quality Management, 4 2 , Total Quality Management: Text with cases. Oxford: Elsevier Butterworth Heinemann. Sharma, M.
TQM implementation elements for manufacturing excellence. The TQM Magazine, 20 6 , State of SMEs in Pakistan. TQM in Australian manufacturing: factors critical to success. Prudential regulations for small and medium enterprises financing. Understanding the Small Business Sector, London. Platform Tour. CAse Studies. Watch a Demo.
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